The boats are equipped with Halkey Roberts valves, which are widely used in the inflatable boat industry. In your repair kit, you will find a valve spanner. If your boat loses air pressure over time, the first thing to check is the tightness of the valves, as they can sometimes work loose. It is advisable to check the valve tightness after the first inflation and use of the boat.
General Care & Maintenance
- All boatworld boats can be kept inflated or stored in their bag.
- If let inflated outside:
- Please up turn the boat to prevent water from pooling inside.
- Do not keep boat in directly sunlight for prolonged periods.
- If you are keeping the boat inflated, we recommend keeping the boat under a boat cover, to reduce weather and UV damage.
- If deflating and storting
- Recommend storing in carry bag provided with the boat.
- Before deflating remove all accessories (seats, oars and engine brackets)
- Screw caps back on to rowlock bolts to avoid damage when rolling up.
- Once air been removed from the tubes, please are secured.
- Avoid contact with fuel or cleaning chemicals. Do not use household cleaners
- Rinse regularly with fresh water and a suitable cleaner (Boatworld recommends Silky Marine or August Race). UV protection sprays and polishes are also recommended.
- Rinse away sand and debris after each outing, especially around the transom, valves and deck joints.
- Avoid using a high pressure jet wash, as this may drive particles deeper into the joints.
- If necessary use soft cleaning equipment, such as sponges and soft nylon brushes.
- If any seams tapes, D-rings, mouldings or mounts begin to lift, deal with them immediately to prevent further damage.
- Be aware, rodents can damage inflatable materials, so take care when storing the boat.
Davits & Rope Use
If your boat is equipped with davit rings:
- Do not load the boat with any equipment while it's hanging on davits, make the sure the boat is empty of all equipment and accessories.
- The davit points are rated up to maximum total weight of 100kg (this includes boat and engine weight).
- The guide rope on the side tubes is not designed for mooring. Only intended for assistance while boarding or for holding on to while boating.
- Please use mooring line included, instead of tube guide ropes.
This warranty covers defects in materials and workmanship under normal use during the warranty
period. During the warranty period, Boatworld will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship under normal use and maintenance.
Warranty Period
The warranty period for inflatable products purchased from Boatworld is 3 years from the date of purchase.
Exclusions
This warranty does not cover:
- Damage caused by improper use or misuse.
- Damage resulting from natural disasters or acts of God.
- Normal wear and tear.
- Products that have been modified or repaired without Boatworld’s authorisation.
- Damage caused by neglect, improper storage, or failure to follow care instructions.
Claim Process
Where you be required to provide:
- Your name and contact details
- Order number/invoice number and purchase information
- Product information including serial number
- Claim description and any images of videos to illustrate your claim
After which one our warranty team will assess your claim and been in contact as soon as possible.
Repair or Replacement
Boatworld will, at its discretion, repair or replace any defective product. If a product is replaced, the replacement product assumes the remaining warranty of the original product or 1 year from the date of replacement, whichever is longer, for products which have been modified, such as launch wheel fitted, mounts attached, etc, a repair will be offered. If repair is unsuccessful, the product will be replaced, but Boatworld is not responsible for replacing any of the fittings that can not be replaced. Please note that.
Limitations of Liability
Boatworld’s liability under this warranty is limited to the repair or replacement of defective products and does not include incidental or consequential damages resulting from using the product.
Governing Law
This warranty shall be governed by and construed in accordance with the laws of the United Kingdom.
For questions about the warranty terms and conditions or need any assistance with your boat please contact: support@boatworld.co.uk or +44 (0)1246 453845